We want your shopping experiences with My Favorite Things to be enjoyable and want you to have complete confidence knowing we stand behind our products.
Should you purchase a product you are not satisfied with, or a product that is deemed defective, you can return it to us within 90 days from your date of purchase. You are eligible for a cash refund within 30 days from the date of purchase and a store credit for the purchase value beyond the 30-day time-frame. Discontinued products purchased during a retirement sale are not eligible for a cash refund.
- Unopened and unused products may be returned by the original purchaser for a full refund of the product purchase price within the first 30 days.
- Used products may be returned by the original purchaser for a full store credit of the product purchase price.
- Refund amount will be reduced by any promotional discounts received that your new order total would not have been eligible for, such as Shop to Save, free shipping, and the Free with $60 die.
Please send returned merchandise, along with a copy of your packing slip to the address below. Make sure to write on your packing slip whether you'd prefer a store credit or a refund. If your packing slip is not available, you can print one by logging in to your MFT account. Under "My Account", "My Orders", click on the "View Your Order History" link.
My Favorite Things Return Address:
132 E Magnolia Ave
Eustis, FL 32726
Defective Merchandise Details:
Should you receive a defective item from My Favorite Things, please contact us at firstname.lastname@example.org for further information. We are able to offer refunds within 30 days from the date of purchase, and will replace your product within 90 days of purchase. Should you request a refund, your refund will be reduced by any promotional discounts received that your new order would not have been eligible for.